The whole place just for you.

What are the standard hire times?

Our standard Private Hire is four hours in total, including setup and pack-up.

Entry before 5:30pm is not permitted. The stated times are exact. Setup and pack-up must be completed within the agreed hire period, and the venue must be vacated by the agreed finishing time.

Any additional hire time must be arranged with Tumbles in advance, is subject to availability and is charged at $80 per 30 minutes. Additional time is not included in the standard hire fee.

How many guests can attend?

The standard hire fee of $945 covers up to 80 guests. Additional guests are charged at $5 per person, up to a maximum of 120 counted guests.

Guests older than four months are counted for pricing and capacity purposes. Infants aged four months or younger are not charged and are not counted toward the 120-guest maximum.

Where can food and drinks be consumed?

For safety and hygiene reasons, food and drinks are permitted in the café seating area only. Food and drinks are strictly not allowed in carpeted areas or any playground areas.

The hirer is responsible for informing their guests and ensuring that food and drinks remain in the café area throughout the function.

Are socks required in the playground?

Yes. All children and adults must wear socks when entering or using the playground areas. Shoes and bare feet are strictly not permitted.

The hirer is responsible for ensuring that all guests are aware of and follow this requirement.

Can we use the kitchen facilities?

The kitchen is not available for general customer or caterer use.

Fridges and microwaves may be used under the supervision of a Tumbles team member. Use of the Tumbles oven may be available by prior arrangement for an additional $50.

Small food warmers may be used without an additional equipment charge, provided they are approved by Tumbles. Other equipment must be discussed and approved in advance. Additional charges may apply depending on the type, size and requirements of the equipment.

What equipment is not permitted?

Chocolate fountains, fairy floss machines, popcorn makers, customer-supplied ovens, gas stoves and gas heating or cooking appliances are not permitted due to safety, hygiene and cleaning requirements.

Any other proposed electrical, heating or catering equipment must be approved by Tumbles in advance. Please discuss your requirements with our team before the function.

Will a Tumbles team member be available?

Yes. A Tumbles team member will remain on site throughout the function to assist with venue-related questions, the appropriate use of facilities, and opening and closing the venue.

Private Hire is not a hosted party package. The hirer is responsible for organising and managing their own catering, decorations, setup and pack-up.

Can we play our own music?

Yes. You are welcome to use our sound system to play your own music through Bluetooth or USB.

Can we display a photo slideshow?

Yes. Our display screen can be used to show a photo slideshow from a USB stick. Please let our team know in advance if you would like to use this facility.

What is included in the venue hire?

Private Hire includes exclusive use of the play centre, play equipment and café seating area for your private celebration. Party rooms are not included for use as party rooms.

The café tables and chairs are available for your use. If additional furniture is required, you may move tables and chairs from the party rooms into the café area. The hirer is responsible for moving this furniture and returning it to the party rooms during pack-up.

Can we bring our own catering?

Yes. Private Hire is self-catered, so you are welcome to organise your own food and drinks. Tumbles does not provide food or drinks as part of the private-hire fee.

The hirer must provide all required catering supplies, including cookware, platters, serving equipment, tableware, utensils, cutlery, garbage bags, wrapping materials and other items needed for the function.

You are welcome to arrange your own caterer. Caterers must bring their own equipment and supplies and are responsible for cleaning the areas they use.

Can caterers wash their equipment at Tumbles?

No. Catering equipment and supplies must not be washed or cleaned at the venue. This includes food warmers, cookware, trays, plates, serving dishes, containers, utensils and similar items.

Caterers must pack up and remove all their equipment and supplies, and clean them at their own facilities. They must also clean any food preparation or catering areas they have used before leaving.

Can we decorate the venue?

Yes. You are welcome to bring your own balloons, backdrops, decorations and event styling. The hirer is responsible for organising, installing and removing all decorations.

Blu Tack may be used on suitable wall surfaces. Sticky tape, adhesive hooks, nails, screws and other fixing methods are not permitted on walls or venue surfaces.

Decorations must not be attached to or hung from fans, air-conditioning units, blinds, blind chains, lighting, electrical equipment or other venue fixtures and equipment. Please ask our team before attaching anything to the venue.

Confetti, piñatas and glitter are not permitted. This includes confetti or glitter inside balloons, as well as glitter used in table decorations, backdrops or other styling.

All decorations, fixing materials and belongings must be removed during pack-up. General venue cleaning is included in the hire fee; the hirer is responsible for packing up, not performing the centre's general cleaning.

What are we responsible for during pack-up?

The hirer is responsible for packing up their celebration within the agreed hire period. This includes removing decorations and personal belongings, clearing tables, packing away catering supplies and placing rubbish into garbage bags.

Any remaining liquids must be emptied into the containers provided by Tumbles. Liquids must not be placed in garbage bags. Cardboard boxes must be flattened, and all waste must be packed and ready for removal or collection.

Is cleaning included in the hire fee?

Yes. General cleaning of the centre is included in the hire fee. Our team will take care of wiping tables, vacuuming, mopping, cleaning toilets and sanitising the centre after your function.

The hirer is not required to carry out these general cleaning tasks. However, the hirer must complete their own pack-up, and caterers must clean the areas they have used and remove their equipment.

What happens to our rubbish?

You may take all your packed waste with you at the end of the function at no additional charge.

If you would prefer to leave the waste at Tumbles for collection, a $50 waste collection fee applies. Rubbish must be placed in garbage bags, liquids emptied into the containers provided, and cardboard boxes flattened before collection.

Can we bring alcohol?

Beer and wine are permitted in the café seating area only. Spirits and other hard alcohol are not allowed.

Please discuss your requirements with our team before the function and ensure alcohol is consumed responsibly and in accordance with the venue's conditions.

Can we arrange additional time or special requirements?

Any additional hire time, special setup requirements or equipment must be discussed with Tumbles in advance. Additional charges may apply where relevant.

For more information or to discuss your celebration, please call our team or send an enquiry through our online form.